Terms and Conditions – Elyventra LLC

Welcome to Elyventra

Welcome to Elyventra. These Terms and Conditions (“Terms”) govern your use of https://elyventra.com (the “Site”) and the purchase of any products from Elyventra. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our Site, browsing products, or making a purchase, you agree to comply with these Terms and Conditions. These Terms apply to all users of the Site, including visitors, customers, and content contributors. If you do not agree to these Terms, you may not access the Site or purchase products from Elyventra.

2. About Elyventra

Elyventra is an online retail brand based in the United States, specializing in high-quality therapy machines and wellness products. We are committed to providing premium products and reliable customer service to customers across the USA.

Business name: Elyventra LLC

Tel: +1 270-782-6900

Email:support@elyventra .com

Address: 16200 Bowling Green Rd Rockfield, Kentucky 42274 United State

Customer Service Hours: Monday–Friday 9AM–5PM EST

3. Use of Our Website

You must be at least the age of majority in your state or province of residence to use this Site or make a purchase. You agree to provide accurate, current, and complete information when interacting with our Site. Elyventra is not responsible if any information available on the Site is inaccurate, incomplete, or outdated.

You agree not to use our Site for any unlawful purpose or to transmit viruses, malware, or harmful code. Any misuse of the Site may result in termination of access without notice.

4. Product Information

We strive to display accurate product images, descriptions, and details for all Elyventra products. However, colors, textures, and appearance may vary slightly depending on your device or screen settings. Product prices, availability, and descriptions are subject to change at any time without notice. We reserve the right to modify or discontinue any product at our discretion.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. Elyventra reserves the right to accept, decline, or cancel any order for any reason, including inventory limitations or suspected fraud. If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.

6. Payment Information

We accept secure payments through Visa, Mastercard, American Express, PayPal, and Stripe. Elyventra does not store your payment details. All transactions are processed using secure encryption technology to protect your personal and financial information.

7. Shipping Policy

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

We currently ship within the United States only. Shipping is free on all orders unless otherwise stated. Estimated delivery time is approximately 3–5 business days, though delays may occur due to weather, carrier issues, or other factors beyond our control.

Once your order ships, you will receive a tracking number via email.

8. Return and Refund Policy

Customer satisfaction is important to Elyventra. You may request a return within 30 days of delivery.

Returned items must be unused, unwashed, undamaged, and in original packaging with all tags attached. Certain products may be marked as non-returnable on their product pages.

To initiate a return, contact us at support@elyventra.com or call (606) 877-4673 during business hours. Please include your order number and reason for return. If approved, return instructions will be provided.

Refunds are issued to the original payment method after inspection and approval, typically within 5–10 business days. Exchanges may be available for eligible items.

9. Intellectual Property

All content on this Site, including text, images, logos, designs, product descriptions, and graphics, is the property of Elyventra and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Disclaimer of Warranties and Limitation of Liability

Elyventra does not guarantee that the Site will be uninterrupted, error-free, or secure at all times. All products and services are provided “as is” and “as available.”

Elyventra shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products purchased, including loss of profits, data, or business opportunities. Use of the Site and products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Elyventra, its owners, employees, affiliates, and service providers from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

12. Governing Law

These Terms and any disputes arising from them shall be governed by and interpreted in accordance with the laws of the State of Kentucky, United States.

13. Changes to Terms

Elyventra reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Site constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: