Welcome to Elyventra — your trusted destination for advanced Cold Therapy Machines and recovery technology. Protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from elyventra.com.
We collect information to provide a smooth, secure, and personalized shopping experience. The types of data we may collect include:
Personal Information: Your name, email address, phone number, and billing/shipping address provided during checkout or account registration.
Payment Information: Collected securely through trusted payment gateways. Elyventra does not store or access your full credit card details.
Technical Information: IP address, browser type, device details, and site usage data collected automatically through cookies and analytics tools to improve site performance.
Your information helps us deliver a better experience. We may use it to:
Process and deliver your orders efficiently
Provide responsive customer support
Send order confirmations, shipping updates, and service notifications
Improve our website, products, and customer experience
Protect against fraud and ensure secure transactions
Comply with applicable U.S. laws and regulations
Elyventra uses cookies and similar technologies to enhance your shopping experience — such as remembering preferences, tracking orders, and analyzing traffic patterns.
You can control or disable cookies in your browser settings, but some site functions may not work properly without them.
We respect your privacy and never sell or rent your personal information. However, we may share limited data with trusted third parties who help us operate our business, such as:
Shipping providers (to deliver your orders)
Payment processors (to handle secure transactions)
IT and marketing partners (for website maintenance and communication)
All partners follow strict data protection and confidentiality agreements.
Your data security matters to us. Elyventra uses SSL encryption, secure servers, and industry-standard safety protocols to protect your personal information from unauthorized access, alteration, or loss.
As a valued customer, you have the right to:
Access, update, or correct your personal information
Request deletion of your data (where applicable)
Opt out of promotional emails anytime using the unsubscribe link or by contacting us directly
To exercise your rights or ask questions about your data, contact us at support@elyventra.com.
Our website may include links to third-party sites for your convenience. Elyventra is not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.
Elyventra does not knowingly collect personal data from individuals under the age of 13. If such data is identified, it will be deleted immediately.
We may update this Privacy Policy from time to time to reflect new laws, technologies, or business updates. The revised version will always be posted on this page with the updated “Last Updated” date.
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
📍 Address: 4426 E Los Angeles Ave, California 93063, USA
📞 Phone: (657) 208-2219
📧 Email: support@elyventra.com
